At Primera Carpet One Floor & Home, we're more than just your local flooring store. We're a community of people dedicated to helping you create a beautiful home or business to work, live, and thrive in. Over the years, we've built a reputation for excellence thanks to our commitment to exceptional customer service and our talented staff. Our experts are here to serve you as the best flooring consultants in the area. Learn more about us.
Dennis Rowland, Regional Vice President
Dennis got his start in the floor covering industry in 1977, working as an installer in Wyoming and Phoenix. He joined Carpet One in 1994. For the past 26 years, Dennis has been in management performing many roles from customer service technician, installation manager, sales manager, store manager to operations officer. Recently, Dennis was named Regional Vice President of the Northern Arizona Division of Primera Carpet One. "Customer service sets us apart," he says. "Customer service is not a department, it is an attitude. We will take care of you.
Staci Harbison, Director of Design and Sales
Staci Returned to Primera Carpet One after 7 years of working for a large homebuilder in Phoenix as Design Center Manager. Staci is thrilled to come back to her hometown and work with a company that upholds the highest integrity. Staci Has extensive knowledge of cabinets flooring and countertops and whole house design. Staci Harbison excels in the leadership of her team and brings many positive attributes to the table. Staci is proficient in design software and loves to assist her team in any way necessary. Staci also holds close to her heart that every experience at Primera Carpet One is world-class service and that every builder, buyer, or retail customer is nothing short of excellent. Staci is excited to dive in every day and make each day a great one.
Tammi Smith, Design Consultant
Tammi joined Carpet One in 2003 as an administrative assistant to the sales manager, and since 2006 has been a design consultant on the retail sales floor. She works equally well with builders and homeowners and goes the "extra mile" to create an exceptional customer experience. Tammi is known for her friendly demeanor and knowledge of the products, which immediately instills customer confidence. She works tirelessly to create complete satisfaction. Tammi brings a multitude of experiences to Carpet One in home sales, design, finance, and appliances. This broad experience greatly assists the customer in making wise, well-thought-out choices. She has completed the Sales Certification program through the Installation Excellence curriculum offered by Carpet One.
Ruth Draeger, Commercial Account Executive
Ruth returned to Carpet One after a 9-year jaunt in the behavioral health field. Before that, Ruth spent 21 years in the flooring industry. Her work involved providing technical information and specifications for school districts, architects, and developers in all flooring venues. She then helped the company she worked for in California to develop a hard surface program and a fabrication shop for granite along with estimating and design. She later moved back to Prescott in 2001, working in the flooring industry as an estimator and running installation crews. Ruth now works as our commercial account executive.
Kelly Marturello, Purchasing/Finance Coordinator
Kelly Marturello is our purchasing agent, accounts receivable, and accounting person. She comes from the Phoenix area, with 30+ years of flooring experience. Kelly was in sales for most of her career and has now changed to the office/accounting side. She has been with Primera going on 3 years.
Kathy Durbin, Internal Operations Coordinator
Kathy has spent the last 30+ years in the industry. She has been involved in almost every aspect of the interior/exterior trades – from sales to purchasing to installation to scheduling. Having moved to the Prescott Valley area in 1987, she has seen an astounding amount of growth. Kathy says that working with the Builder's Supervisors has been a highlight in her career. She's passionate about her work and always enjoys hearing customers' happy responses.
Joshua Ferris, Design Consultant
Recent transplant for the Pacific Northwest. Josh has been in the Flooring and Design since 2000 and spent 12 years as a Territory Manager for Mohawk Carpet. Josh is also an 11-year Army vet. Josh has a dynamic personality and is knowledgeable and helpful to customers. Josh is always willing to go the extra mile and cares about each customer as if they are his own family. Josh’s experience being a Mohawk Carpet Rep brings a deep understanding of the technical side of carpet, this paired with his understanding of customer needs makes him an asset to all that encounter him.
Jimmie Wall, Staff Estimator
Jimmie is from the Northeast Georgia Mountains, and was born into the construction industry. He has worked in the residential construction field for over 20 years, and has experience in flooring installation and product information. He joined the Primera family 2 years ago as an installer then moved into a staff estimator position. He wants to help Primera to rise to its fullest potential!
Jake Bosick, Field Service Representative
Jake has been in the construction trade all his life. Jake is a 4th generation Prescottonian, Jake proudly boasts that his kids are 5th generation. Jake cares most about customer service and keeping our builders and customers happy. Jake does his best every day to solve any issues that may come up with a smile on his face. Jake takes great pride in making sure that our installations are top notch and of the highest quality in all your workmanship. Jake and is up to meet the needs of when there is a job-related issue. Jake has extensive experience in electrical ,framing and finish work including his love of hardwood and LVP flooring. Jake is WRT and ASD certified with IICRC.