At Primera Carpet One Floor & Home, we're more than just your local flooring store. We're a community of people dedicated to helping you create a beautiful home or business to work, live, and thrive in. Over the years, we've built a reputation for excellence thanks to our commitment to exceptional customer service and our talented staff. Our experts are here to serve you as the best flooring consultants in the area. Learn more about us.
Dennis Rowland, Regional Vice President
Dennis got his start in the floor covering industry in 1977, working as an installer in Wyoming and Phoenix. He joined Carpet One in 1994. For the past 28 years, Dennis has been in management performing many roles from customer service technician, installation manager, sales manager, store manager to operations officer. Recently, Dennis was named Regional Vice President of the Northern Arizona Division of Primera Carpet One. "Customer service sets us apart," he says. "Customer service is not a department, it is an attitude. We will take care of you.
Tammi Smith, Design Consultant
Tammi joined Carpet One in 2003 as an administrative assistant to the sales manager, and since 2006 has been a design consultant on the retail sales floor. She works equally well with builders and homeowners and goes the "extra mile" to create an exceptional customer experience. Tammi is known for her friendly demeanor and knowledge of the products, which immediately instills customer confidence. She works tirelessly to create complete satisfaction. Tammi brings a multitude of experiences to Carpet One in home sales, design, finance, and appliances. This broad experience greatly assists the customer in making wise, well-thought-out choices. She has completed the Sales Certification program through the Installation Excellence curriculum offered by Carpet One.
Ruth Draeger, Commercial Account Executive
Ruth returned to Carpet One after a 9-year jaunt in the behavioral health field. Before that, Ruth spent 21 years in the flooring industry. Her work involved providing technical information and specifications for school districts, architects, and developers in all flooring venues. She then helped the company she worked for in California to develop a hard surface program and a fabrication shop for granite along with estimating and design. She later moved back to Prescott in 2001, working in the flooring industry as an estimator and running installation crews. Ruth now works as our commercial account executive.
Kelly Marturello, Purchasing/Finance Coordinator
Kelly Marturello is our purchasing agent, accounts receivable, and accounting person. She comes from the Phoenix area, with 30+ years of flooring experience. Kelly was in sales for most of her career and has now changed to the office/accounting side. She has been with Primera for over 6 years.
Kathy Durbin, Internal Operations Coordinator
Kathy has spent the last 30+ years in the industry. She has been involved in almost every aspect of the interior/exterior trades – from sales to purchasing to installation to scheduling. Having moved to the Prescott Valley area in 1987, she has seen an astounding amount of growth. Kathy says that working with the Builder's Supervisors has been a highlight in her career. She's passionate about her work and always enjoys hearing customers' happy responses.
Joshua Ferris, Design Consultant
Recent transplant for the Pacific Northwest. Josh has been in the Flooring and Design since 2000 and spent 12 years as a Territory Manager for Mohawk Carpet. Josh is also an 11-year Army vet. Josh has a dynamic personality and is knowledgeable and helpful to customers. Josh is always willing to go the extra mile and cares about each customer as if they are his own family. Josh’s experience being a Mohawk Carpet Rep brings a deep understanding of the technical side of carpet, this paired with his understanding of customer needs makes him an asset to all that encounter him.
Jimmie Wall, Staff Estimator
Jimmie is from the Northeast Georgia Mountains, and was born into the construction industry. He has worked in the residential construction field for over 20 years, and has experience in flooring installation and product information. He joined the Primera family 2 years ago as an installer then moved into a staff estimator position. He wants to help Primera to rise to its fullest potential!
Brandon Mathein, Field Operations Manager
I am very proud to be a native of the White Mountains and Phoenix area of Arizona. I entered the construction industry in 1999 working with my father, a tradesman and home builder in Phoenix, I really took to framing houses and flooring. I’ve always been eager to see the finished result of hard work and preparation. Here at Primera Carpet One I oversee all Field Operations. Working hand and hand with our sales team and estimators to take a customer’s vision from ideas to reality is a truly rewarding experience.
Bob McLaughlin, Field Service Representative
I have spent the last 38+ years as a flooring installer installing all aspects of flooring and hard surfaces. I recently moved to Prescott Valley from the Phoenix area in March 2023. I started with the Primera Carpet One team in May 2023. I enjoy working with the builders and the retail customers on a day-to-day basis. I am looking forward to continued success with Primera Carpet One and our customers.
Larry Grant, Field Service Representative
I started installing carpet in 1985 with a buddy who got me into the flooring trade. After a couple of years doing the trade, I got my contractor’s license in 1990 and started making a career out of the flooring business. I eventually opened up an installation business in 1991 and did well with that. I worked and lived in the Phoenix area for over 40 years. In my role as a Field Service Representative here at Primera Carpet One, which I joined in April of 2022, I oversee the daily installations and service work. I also meet with contractors and homeowners to ensure jobs are done in a timely fashion and meet homeowner expectations.
Thank you for contacting Carpet One Floor & Home. Your local flooring expert will reach out to you regarding your inquiry.